Privacy Policy

Last updated: 25 October 2026

This Privacy Policy explains how IXIA HEALTHCARE PRIVATE LIMITED (“IXIA Healthcare”, “we”, “us”) collects, uses and protects personal information when you visit this website or contact us.

Who we are

IXIA HEALTHCARE PRIVATE LIMITED, Plot No-51, Hari Vihar, Adarsh Nagar, Faridabad, 121004, Haryana, India. Phone: +91 85120 22266. Email: [email protected].

Information we collect

• Information you provide: when you submit our enquiry form, we collect your name, phone number, email address (if provided), enquiry type and message.
• Communications: if you contact us by phone, email or WhatsApp, we receive the details you share in that conversation.
• Technical information: like most websites, our hosting servers record basic technical data such as IP address, browser type and pages visited, and the website may use essential cookies required for it to function.

How we use your information

• To respond to your product, availability or business enquiries.
• To manage relationships with distributors, stockists and other trade partners.
• To maintain the security and proper functioning of this website.
• To comply with legal and regulatory obligations.

We do not sell your personal information.

Sharing of information

We share personal information only where necessary: with service providers who host and maintain this website, where required by law or a competent authority, or with your consent. When you choose to contact us through WhatsApp, your messages are also handled under WhatsApp’s own privacy terms.

Data retention

We keep enquiry information only for as long as needed to respond to you, maintain business records, and meet legal requirements, after which it is deleted or anonymised.

Cookies and third-party services

This website may use cookies that are necessary for it to work. Our Contact page displays an embedded Google Map, which is provided by Google and may set its own cookies. You can control cookies through your browser settings.

Your choices

You may ask us to access, correct or delete the personal information we hold about you, or withdraw consent for us to contact you, by emailing [email protected]. We will respond in line with applicable data protection laws in India.

Security

We take reasonable technical and organisational measures to protect personal information. However, no method of transmission over the internet is completely secure.

Children

This website is intended for adults, healthcare professionals and trade partners. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date it was last updated.

Contact

For any questions about this policy, contact us at [email protected] or +91 85120 22266.